web analytics

Stone & Wood announces voluntary recall

September 15, 2016

Stone & Wood logo newWe would like to advise you that Stone & Wood has instigated a voluntary partial recall of our Pacific Ale 330ml product with the best before date code of 25.02.17.

The partial recall of the above product is a precautionary measure due to an isolated incident that may have led to traces of residual cleaning solution transferring to a small number of bottles in a single batch. In accordance with our quality procedures we are recalling all product from within that batch.

The affected product has been available for sale in Northern New South Wales and Queensland only. Stone & Wood is now notifying our customers and the relevant authorities in accordance with our established product recall plan.

Should you have any of the above batch of Pacific Ale please contact our customer care team as soon as possible, or return to your place of purchase. A full refund or replacement shall be provided on the return of the recalled products.

Stone & Wood is committed to the quality of its products and the safety of its customers. This voluntary partial recall is being undertaken as a precautionary measure as part of our ongoing commitment to maintain the highest standards of product quality at all times.

No other Stone & Wood products or batches of Pacific Ale are affected by this recall. We would like to assure everyone that you can continue to have confidence in the quality of our beer.

We would like to apologise to our trade customers and consumers for any inconvenience caused. Should you have any queries you can contact our customer care team on 02 6685 9203 or via email on customercare@stoneandwood.com.au

Swindler Summer Ale

Leave a Reply